With First Federal Credit Union's Video banking, you can securely interact face-to-face with a Contact Center Representative from your computer or mobile device. Ask questions or get balance and account information - it's like being in our office!
To start your VideoCU session, click on the video icon at FirstFedCU.com.
ChatCU is a live chat option on our website. This service lets you connect directly to a Contact Center Representative. You can chat in real time about your account, our products and services, or any other First Federal related issue you have questions about while online.
ChatCU is waiting for you! Go to FirstFedCU.com and click on the chat icon.
Simply send a text message to our First Federal Phone Number, 319-743-7806 and we will provide a prompt, informative response to you! No worries, we're not going to text any personal information or account numbers.
TextCU is a safe, secure and convenient! If you know the specific office phone number of one of our employees, you can use TextCU and send a text message directly to their office! Start trying TextCU today!(message data and rates may apply).