Home Health Alert to Our Members

Lobby Services Resume!

To Our Members,

All lobby services will resume on Monday, January 4th in our Cedar Rapids-Westdale, Hiawatha & Marion offices!  The health and well-being of our members remains the highest of priorities and we want to ensure our members feel safe when using our offices or meeting with our employees.  In accordance with local requirements, face coverings/masks will be required at all times in our offices.   We have placed a high priority on keeping all work areas and surfaces clean by wiping counters and desks repeatedly throughout the day, cleaning the lobby Express Teller Machines and coin machines after use, and cleaning the drive-up ETMs frequently throughout the day.  We encourage members to use our drive-up and LIVE EXPRESS TELLER ETMs to continue to limit contact

Other ways in which you can conduct business with us include:

  • Our call center can assist you in transferring money between First Federal accounts
  • Online banking supports balance inquiries, balance transfers, and online bill payment capabilities
  • Over 30,000 FREE ATMs are available nationwide, plus any ATM surcharge when you use your First Federal debit card will be reimbursed
  • Mobile deposit allows for making deposits from the convenience of your phone
  • Express Pay allows you to transfer money from/to your First Federal account from/to another financial institution
  • Card Valet and Text Alerts gives you up-to-date transaction information throughout the day
  • TextCU and ChatCU are ways you can communicate with us from your home or mobile device.  Click on the link on the home page to access Text CU or ChatCU functions. 

Our commitment to our members and well-being is unwavering.  We will continue to communicate with our members as the local health conditions changes.

C. Thomas Chalstrom
President & CEO