CEO Message

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As 2021 opens, I have been thinking about opportunity. Among the lessons I learned during 2020 is to take advantage when presented with certain opportunities. With a COVID vaccine now available, there are going to be opportunities to resume activities that we all missed in 2020. The opportunity to sit at a ballgame? Sign me up! The opportunity to get on an airplane and travel? Let’s go! The opportunity to see friends and family in person and not through Zoom…I can’t wait! It’s the same way we feel about our members. Each member interaction is an opportunity: an opportunity for us to help, or to provide information, or to deliver a product or service. Our members provide an opportunity every day for us to fulfill our stated mission: listening, anticipating, and responding to our Member’s needs. In other words, an opportunity to be your credit union! Our commitment to you is that we will treat each interaction as an opportunity to demonstrate that we are your credit union. Whether a new member or a legacy member, we are always looking for the opportunity to provide our services when, where, and how you want them. And that is an opportunity that is just too good to pass up!

Thank you for your support and thank you for your loyalty.

As always, stop in and say hi, introduce yourself or even comment on what you want First Federal to do for you!

Tom Chalstrom

President & CEO